Tampa family ‘detained’ at Cancun hotel over billing error

TAMPA, Fla. β€” A Tampa family was detained at a hotel in Mexico after a billing mixup and were forced to pay to leave, they said.

Dan and Diana Zweifel say that had a great spring break vacation at the Hard Rock Cancun with their kids and another family.

β€œIt was a lot of fun. We had a good time. We did stay on the resort which is what we wanted,” said Diana.

Both families ordered an excursion package for about $1,200 but decided to cancel it before they ever got to Mexico.

They were told it was taken care