TransLink opens customer service center at Waterfront Station

A new flagship customer service center has opened at TransLink’s Waterfront Station, which is the region’s busiest transportation center, to provide more opportunities for in-person assistance.  

At 6,200 square feet, the new customer service center is three times as large as the current Compass Customer Service Center at Stadium–Chinatown Station and will allow TransLink to provide in-person support to twice as many customers. The new center opened to the public on Sept. 23. 

“We need to be more available to our customers when and where they need assistance and that’s why we are moving our customer service center to Waterfront